Citadines Metro Central Dubai

Cockroaches in the bathroom

Extremely friendly and excellent co-operating staff, it was amazing stay.

The beds were extremely comfy and each beautifully maintained room had an electric kettle, a microwave and climate control. The food was DELIGHTFUL and the location was incredible. Plus it was close to restaurants and cafes.

Stayed in fantastic executive studio with big fridge, a heater, as example. It was in a particularly good and marvellous location so close to a bus stop. You could walk to a supermarket and convenience stores...

spacious executive room, close proximity to Metro, rooftop pool

Location confusion due to routing from maps!!! The AC is frigid even on low settings!!! Dust allergies from carpets can be a real issue!!! Road noise can disrupt peaceful sleep!!!

Location, comfort and cleanliness were excellent!

No drawbacks.

Location

Everything. it was extremely dirty and the services extremely bad.

We had an amazing stay for one night.

The room with every comfort. The location in a particularly good area was magnificent and there where a mall and a supermarket nearby.

Very convenient location, right next to the Dubai Internet Metro. The staff were extremely friendly, willing to go the extra mile for you any time. Many thanks to Hany, Bernard, Akhtar, George and the team The beds are comfortable and clean. The pillows are fluffy, firm and light. The decor is tasteful though it does display initial stages of ageing. An all round comfortable and relaxing stay. Will definitely consider staying here again.

The Hotel signage displays do not say Auris Metro Central Hotel and Apartments. Apartments therefore difficult to find, nor did the gps pick up the hotel in search. The rooms tend to develop a stale smell, easily rectified by asking Housekeeping to bring up some room freshener, which they promptly do. The bathroom shower leaks water onto the floor while showering. The tiles seem to have stains on them as well as cupboards in kitchen, with certain grease marks.

nothing

lousy service, dirty rooms, and poor ambience, good for budget travel.

We had an amazing holiday all thanks to Auris .We felt very comfortable and loved everything about the hotel apartments. Great value for money suberb staff and excellent service. No complaints at all . We think your hotel is fabulousssss and will definatley return !!! P.S You have amazing staff . Unice and Jihane in particular from front office!!! :) All the Best Ahlam

Location

dirty room, towels and pillows stained, not good customer service

It was out first time staing at the Auris and we were pleasantly surprised. The room was excellent, clean and very, very comfortable. We certainly got our money's worth. The staff were all very nice and helpful and the hotel should be recomended to anyone. It was great. My husband and I will certainly come back and pass on the good word about the hotel. It was a really happy stay for us. Thank you Auris hotel.

The sign at the front of the metro centro does not have auris so our driver drove around looking for the name Auris, but only metro centro was visible. Also, a hairdryer was not available in the room.

I have booked this hotel based on the location and price and was not disappointed. The hotel is brand new, everything is in good condition, the room and beds comfortable and the staff are helpful. I was actually upgraded to a bigger and better room without asking, as they were not full and were trying to promote the newly opened property of Auris. I think it was a nice gesture. The location is very good in terms of public transport as the metro station is about 50m from the hotel and there are taxis downstairs as well. The Emirates Mall is 2 stops away and Dubai Marina as well. You can get food and water you need in the two supermarkets nearby the hotel or you can walk about 10-15 mins to the Greens Centre and eat at the restaurants there( they also have Costa coffee shop and some other shops) which I found useful. I think the hotel is a good value for money.

no hair dryers in the rooms

Suitable for city, business or shopping trip, close to Metro station, big parking area, easy access to highway. Beautiful view from our room to Dubai Marina skyscarpers. Comfortable for long stay, as apartment has living room and kitchen. Very good value for money. Quick check in and check out. Nice and attentive staff. If you need very good travel apartments - this is right place (sorry, but don't try to find out here true 4* hotel as noticed).

Not easy to find by car for the first time. Small sleeping room and bed. Very small bathroom and not comfortable shower place (low roof and water-protection glass located on the opposite wall from the shower, be ready for the wet floors).

I did like the CARE I found from the Whole Staff, Led by the Top Management in doing their best to give me the best Experience ever in Dubai! I Already recommended the hotel to all my friends! It's really the best in Dubai! And I'm a frequent visitor to Dubai!

Nothing there is Not to like!